CHAPTER 13
The Work Starts After the Call
Implementation, review, testing, and release are distinct states; a vague completion label hides the remaining work.
THE WORKING RULE
call a result done only when its agreed quality conditions are met
CHAPTER 13
Implementation, review, testing, and release are distinct states; a vague completion label hides the remaining work.
THE WORKING RULE
call a result done only when its agreed quality conditions are met